Novaratec was founded on a simple observation: most of what a traditional network operations team does by hand can now be done better, faster, and more consistently by software — with people focused where judgment actually matters.
Schools, local governments, and small businesses all depend on their networks, but few can justify — or find — the staff to run them well. The traditional answer has been managed service providers that throw people at the problem: call centers, manual checks, slow escalations, and pricing that reflects all of that overhead.
Novaratec takes a different approach. Our operations are built on an automation platform that continuously monitors every device, diagnoses problems the moment they occur, and handles routine remediation under policies you control. Engineers step in where experience and judgment matter — not to watch dashboards.
Faster response. Detection and diagnosis happen in minutes, around the clock, every day of the year — including the 2 a.m. outages and the ones during summer break when nobody is in the building.
Lower cost. Automation does the repetitive work, so you aren't paying for idle headcount. Our pricing is simple and per-device.
Consistency. Every device gets the same disciplined monitoring, backup, lifecycle tracking, and security hygiene — nothing depends on whether a technician remembered to check.
Transparency. You see what we see: the state of your network, what we fixed and why, and what needs attention next, in plain language.
We serve K-12 schools and libraries (including E-rate funded environments), local government, and private enterprises from small companies through large multi-site organizations — whether we act as your entire network operations department or as a co-managed extension of the IT team you already have.
We manage the network you have, across vendors, without lock-in. We tell you the truth about the state of your environment. And we measure ourselves the same way you do: is the network up, is it secure, and did we fix it fast.