Novaratec provides 24/7 network monitoring, support desk, and managed security services for schools, libraries, local government, and growing businesses — powered by automation, delivered by people who care.
One predictable engagement covering the operations work that keeps a network healthy — so your team can focus on the mission, not the infrastructure.
Continuous monitoring of switches, wireless, firewalls, and internet circuits. Outages are detected, diagnosed, and worked in minutes — not when someone notices.
A single place to call or email when something isn't working. Tiered support from quick fixes through deep engineering escalation, with clear ticketing and follow-through.
Firewall management, security monitoring and alerting, vulnerability and end-of-life tracking, and firmware lifecycle management across your fleet.
Our platform automates the detection, diagnosis, and routine remediation work that traditional providers do slowly by hand. You get faster response at a lower cost.
Cisco and Meraki, Aruba and HPE, Juniper and Mist, Ubiquiti, Fortinet — we manage the network you have, not the one a vendor wants to sell you.
Ongoing posture assessments, end-of-life and vulnerability advisories, and plain-language reporting — you always know the state of your network and what's coming next.
Coverage doesn't stop at the switch. We monitor and support the endpoints your operations depend on — servers, workstations, printers, and UPS units — under the same platform and the same support desk.
Managed internal broadband services and network monitoring are E-rate eligible under Category 2. We understand the program's competitive-bidding rules and deliver services that fit how schools budget, procure, and operate.
Get an entire network operations team — monitoring, help desk, and security — for less than the cost of one full-time hire, with simple per-device pricing.
Co-managed operations for organizations with in-house IT: we take the 24/7 monitoring, tier-1/2 triage, and routine remediation load off your team so your engineers stay focused on projects — with full visibility into everything we do.
Reliable, secure networks for city halls, public works, and public safety facilities, with the documentation and reporting public-sector oversight requires.
Tell us about your environment and we'll show you what managed operations looks like.
Get in touch